Shipping Information

Shipping times are divided into two phases that vary depending on the destination:

SPAIN

Product creation and processing: 3-7 business days.

Order Delivery: 7 to 18 business days.

Note: Canary and Balearic Islands shipping takes between 10-20 working days.

CHILI

Product creation and processing: 3-7 business days.

Order Shipping: 10 and 20 working days.

MEXICO

Product creation and processing: 3-7 business days.

Order Shipping: 10 and 20 working days.

PERU

Product creation and processing: 3-7 business days.

Order Delivery: 15 and 25 working days.

USA

Product creation and processing: 3-7 business days.

Order Delivery: 8 to 20 business days.

EUROPE

Product creation and processing: 3-7 business days.

Order Delivery: 8 to 20 business days.

ARGENTINA

Product creation and processing: 3-7 business days.

Order Delivery: 25 and 40 working days.

COLOMBIA

Product creation and processing: 3-7 business days.

Order Delivery: 25 and 40 working days.

PUERTO RICO

Product creation and processing: 3-7 business days.

Order Delivery: 25 and 35 working days.

These are our estimated times for processing and creating a product; these times are estimates and unfortunately cannot be guaranteed. Shipping time is shorter if the jewelry is NOT personalized, as this is a process that requires more time (Personalizing the product).

We understand that waiting a little longer than expected to receive a product can be frustrating for you, but we want to make sure that our customers receive their orders in perfect condition.

In addition, our team works hard to do everything possible to meet estimated delivery times and keep our customers informed about the status of their order .

Although the wait may be a little longer than expected, we are sure it will be worth it when you receive your product exactly as you imagine it.

If you have any questions, simply ask via our website chat or email us at silvestelar@gmail.com.

Thank you for choosing us, thank you for being part of Silvestelar 💫